Meet The Team

We combine professional training with real-world understanding to deliver support that is safe, relevant, and aligned with each person’s goals. Our work spans counselling, behaviour support, NDIS services, and system advocacy.

Our team brings together lived experience, clinical expertise, and disability-affirming care to support people with a wide range of neurodevelopmental and psychosocial disability needs across Australia. Based in Sydney, we work with individuals, families, professionals, and organisations to provide practical, respectful, and person-centred support.

Our team includes experienced practitioners across allied health, mental health, and disability support. Each team member brings a unique skill set, including lived experience, while working within a shared neurodiversity-affirming and trauma-informed framework. 

Hi, I’m Jess — Founder and Clinical Director of Perfectly Imperfect.
I’m a neurodivergent therapist, a proud parent to neurodivergent kiddos, and a fierce advocate for disability rights. After successfully challenging disability discrimination through the Human Rights Commission, I’ve made it my mission to equip other parents with the tools and confidence to advocate for their children, too.

I bring both lived and professional experience to my work, offering neurodiversity-affirming support to autistic folks, ADHDers, queer and gender-diverse people — as well as anyone navigating anxiety, burnout, or family stress. My practice centres on self-compassion and creating space for people to show up exactly as they are – unmasking!

You don’t need to do this alone. I’m here to walk alongside you, with tools I had to learn the hard way — and now get to pass on to you.

Hey there! I’m Kanalli—a mental health practitioner offering affirming support to individuals, families, and couples, all through telehealth.

I work within the broader systems of your life—relationships, family, school, or work—and believe that many of our responses are completely valid reactions to difficult environments.

My goal is to help you feel at ease, supported, and empowered—always at your pace, and always with compassion.

Hi, I’m Lauren - a passionate Behaviour Support Practitioner, proud mum of two, and a fierce believer in every person’s right to be seen, supported, and included.

As a parent to a neurodivergent child, I bring lived experience alongside professional training, combining heart and evidence-based practice to help families feel empowered and equipped. I specialise in supporting children, teens, and families to navigate daily challenges with practical strategies that actually fit real life - not just theory.

Whether you’re feeling stuck, overwhelmed, or unsure what’s next, I’m here to offer support that’s personalised, realistic, and grounded in compassion. Together, we’ll focus on building coping tools, strengthening communication, and restoring a sense of capability - because you deserve to feel confident and connected in your journey.

People often describe me as empathic, supportive, and determined - always showing up with warmth and understanding.

When I’m not working, you’ll find me soaking up nature on a bushwalk or beach day, discovering great food and wine, or curled up with a good book and a strong cup of tea.

Jess isn’t just trained in this work: she lives it.

As an autistic ADHDer and educator, Jess brings both professional knowledge and deeply personal lived experience into every space she steps into. She is also raising two neurodivergent daughters, which means she understands - in a way that can’t be taught - the nuance, the advocacy, the exhaustion, and the magic that comes with neurodivergent lives.

Jess doesn’t believe in “fixing” behaviour. She understands behaviour as communication, nervous systems as the foundation, and safety as non-negotiable.

Her approach is grounded in:

• neurodiversity-affirming practice
• relational safety
• co-regulation over control
• and meeting each person exactly where they are

Jess is the kind of practitioner who sees what others miss: the quiet overwhelm, the masked distress, the unmet need underneath the behaviour.

Families feel it straight away:
they’re not being judged, they’re being understood.

Martina is the kind of person you instantly feel safe with warm, approachable, and genuinely gets it.

With extensive experience supporting neurodivergent children and young people, Martina brings both professional skill and lived experience into her work. She understands that no two nervous systems are the same, and that support should never be one-size-fits-all.

Martina leads with connection first, always.

Her work is grounded in:

• building trust before expectations
• understanding behaviour through a regulation lens
• creating environments where young people can succeed (not just comply)

She has a natural ability to meet young people where they’re at, adapt in the moment, and hold calm even when things feel anything but.

Families often say Martina just gets their child and that’s because she takes the time to truly understand them, not just manage them.

Hi! I’m Ina—and chances are, I’m the first person you’ll hear from. I bring a mix of experience from the disability, mental health, and corporate sectors, and I’m passionate about making access to support smooth, welcoming, and human.

I manage the behind-the-scenes magic: emails, phone calls, appointments, and everything in between. My goal is to make sure you feel empowered and cared for from the very first point of contact.

Our team includes experienced practitioners across allied health, mental health, and disability support. Each team member brings a unique skill set, including lived experience, while working within a shared neurodiversity-affirming and trauma-informed framework. 

Hi, I’m Jess — Founder and Clinical Director of Perfectly Imperfect.
I’m a neurodivergent therapist, a proud parent to neurodivergent kiddos, and a fierce advocate for disability rights. After successfully challenging disability discrimination through the Human Rights Commission, I’ve made it my mission to equip other parents with the tools and confidence to advocate for their children, too.

I bring both lived and professional experience to my work, offering neurodiversity-affirming support to autistic folks, ADHDers, queer and gender-diverse people — as well as anyone navigating anxiety, burnout, or family stress. My practice centres on self-compassion and creating space for people to show up exactly as they are – unmasking!

You don’t need to do this alone. I’m here to walk alongside you, with tools I had to learn the hard way — and now get to pass on to you.

Hi, I’m Jess — Founder and Clinical Director of Perfectly Imperfect.
I’m a neurodivergent therapist, a proud parent to neurodivergent kiddos, and a fierce advocate for disability rights. After successfully challenging disability discrimination through the Human Rights Commission, I’ve made it my mission to equip other parents with the tools and confidence to advocate for their children, too.

I bring both lived and professional experience to my work, offering neurodiversity-affirming support to autistic folks, ADHDers, queer and gender-diverse people — as well as anyone navigating anxiety, burnout, or family stress. My practice centres on self-compassion and creating space for people to show up exactly as they are – unmasking!

You don’t need to do this alone. I’m here to walk alongside you, with tools I had to learn the hard way — and now get to pass on to you.

Hey there! I’m Kanalli—a mental health practitioner offering affirming support to individuals, families, and couples, all through telehealth.

I work within the broader systems of your life—relationships, family, school, or work—and believe that many of our responses are completely valid reactions to difficult environments.

My goal is to help you feel at ease, supported, and empowered—always at your pace, and always with compassion.

Hi, I’m Lauren—a passionate Behaviour Support Practitioner, proud mum of two, and a fierce believer in every person’s right to be seen, supported, and included.

As a parent to a neurodivergent child, I bring lived experience alongside professional training, combining heart and evidence-based practice to help families feel empowered and equipped. I specialise in supporting children, teens, and families to navigate daily challenges with practical strategies that actually fit real life—not just theory.

Whether you’re feeling stuck, overwhelmed, or unsure what’s next, I’m here to offer support that’s personalised, realistic, and grounded in compassion. Together, we’ll focus on building coping tools, strengthening communication, and restoring a sense of capability—because you deserve to feel confident and connected in your journey.

People often describe me as empathic, supportive, and determined—always showing up with warmth and understanding.

When I’m not working, you’ll find me soaking up nature on a bushwalk or beach day, discovering great food and wine, or curled up with a good book and a strong cup of tea.

Jess isn’t just trained in this work: she lives it.

As an autistic ADHDer and educator, Jess brings both professional knowledge and deeply personal lived experience into every space she steps into. She is also raising two AuDHD daughters, which means she understands - in a way that can’t be taught - the nuance, the advocacy, the exhaustion, and the magic that comes with neurodivergent lives.

Jess doesn’t believe in “fixing” behaviour. She understands behaviour as communication, nervous systems as the foundation, and safety as non-negotiable.

Her approach is grounded in:

• neurodiversity-affirming practice
• relational safety
• co-regulation over control
• and meeting each person exactly where they are

Jess is the kind of practitioner who sees what others miss: the quiet overwhelm, the masked distress, the unmet need underneath the behaviour.

Families feel it straight away:
they’re not being judged, they’re being understood.

Martina is the kind of person you instantly feel safe with warm, approachable, and genuinely gets it.

With extensive experience supporting neurodivergent children and young people, Martina brings both professional skill and lived experience into her work. She understands that no two nervous systems are the same, and that support should never be one-size-fits-all.

Martina leads with connection first, always.

Her work is grounded in:

• building trust before expectations
• understanding behaviour through a regulation lens
• creating environments where young people can succeed (not just comply)

She has a natural ability to meet young people where they’re at, adapt in the moment, and hold calm even when things feel anything but.

Families often say Martina just gets their child and that’s because she takes the time to truly understand them, not just manage them.

Hi, I’m Grace—a systems wizard, people person, and proud member of the Perfectly Imperfect crew.

With over 13 years of experience across healthcare recruitment, customer service, and sales, I bring a calm, capable, and solutions-focused energy to everything I do. Whether I’m managing high-volume calls, supporting our clients behind the scenes, or helping keep the wheels turning smoothly for our team—I’m here to make things easier for you.

I believe in the power of listening, kindness, and clear communication—and I’m always just a message away if you need a hand.

At Perfectly Imperfect, I get to combine my love of helping others with my skills in process, planning, and people. It’s a privilege to support a team that leads with heart and makes a real difference every day.

Hi! I’m Ina—and chances are, I’m the first person you’ll hear from. I bring a mix of experience from the disability, mental health, and corporate sectors, and I’m passionate about making access to support smooth, welcoming, and human.

I manage the behind-the-scenes magic: emails, phone calls, appointments, and everything in between. My goal is to make sure you feel empowered and cared for from the very first point of contact.

We prioritise support that is respectful, practical, and aligned with best practice. Our work is grounded in both evidence and lived experience, ensuring care is not only clinically sound but also meaningful in everyday life.

Our approach includes:

• Neurodiversity-affirming and trauma-informed practice
• Respect for autonomy, identity, and lived experience.
• Evidence-aligned counselling and behaviour support
• NDIS navigation and system advocacy
• Collaboration with families, carers, and professionals

We focus on protecting dignity, supporting capacity building, and improving access and participation across home, community, and work environments.