Trauma-informed & neuroscience-led & neurodiversity affirming & relationship-driven & collaborative.
Our Principles
Support that sees the whole person—always.
Our Approach
At Perfectly Imperfect, our approach is grounded in care, respect, and real-world understanding. Every individual who connects with us is met with compassion and support that honours their identity, experiences, and strengths. Here’s what guides our work every day.
Person-Centred Approach
You’re the expert on you.
Our person-centred approach places your unique experiences, needs, and values at the heart of everything we do. Whether we’re offering counselling, coaching, or support, our goal is to meet you exactly where you are—never forcing a “one-size-fits-all” solution.
Strength-Based Support
Let’s build on what’s already working.
Rather than focusing on what’s “wrong,” we help you identify your natural strengths, talents, and skills—and use them as a foundation for growth. This empowering approach promotes confidence, resilience, and lasting change.
LGBTQIA+ Affirming
All identities are welcome here.
We are a proud LGBTQIA+ affirming service. That means we don’t just accept—we celebrate the full spectrum of gender and sexual diversity. Everyone deserves to feel safe, seen, and supported. Always.
Trauma-Informed Care
Compassion, not judgment.
We understand that trauma impacts how people feel, relate, and respond. Our trauma-informed approach recognises the signs of trauma, avoids re-traumatisation, and creates a safe, trusting space for healing. You’ll always be treated with respect, empathy, and patience—at a pace that feels right for you.
Neurodiversity-Affirming
Different doesn’t mean broken.
We see neurological differences like autism, ADHD, dyslexia, and more as natural variations of the human brain—not deficits to be “fixed.” Our support embraces the unique perspectives, abilities, and contributions of neurodivergent individuals.
This means we respect and accommodate individual needs, advocate for inclusion, and actively challenge outdated stereotypes. We support real-world changes like sensory-friendly environments, flexible routines, and alternative communication methods to ensure everyone can thrive.
Neurodiversity-Affirming Positive Behaviour Support (NAPBS)
Support, not suppression.
Our behaviour support is rooted in respect, not control. We see behaviours as a form of communication—and we seek to understand what’s being expressed, not just “manage” it.
NAPBS focuses on strengths, reduces stressors, and promotes autonomy. It’s about building supportive environments, empowering individuals, and removing barriers—not trying to “normalise” someone into fitting expectations they were never meant to meet.
This approach is especially helpful for NDIS participants experiencing distress behaviours, offering practical strategies that honour both their needs and their dignity.

Get In Touch
We’d love to hear from you. Give us a call or send an enquiry and we will get back to you soon!

We acknowledge the Traditional Custodians of Country throughout Australia and their ongoing connection to land, sea, and community. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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