Meet the Team

Hi! I’m Jess—the founder of Perfectly Imperfect and a neurodivergent therapist, as well as a proud parent to a neurodivergent kiddo.

I offer neurodiversity-affirming psychology services for autistic and ADHDers, as well as queer and gender-diverse people. I also support neurotypical individuals navigating anxiety, depression, stress, or family dynamics.

Together, we’ll focus on building self-compassion, self-acceptance, healthy boundaries, and meaningful self-care—because everyone deserves to thrive just as they are.

If we had an engine, John would be it.

He’s the calm in the chaos, the logic behind the magic, and the one making sure our big neurodivergent dreams actually work in the real world. While the rest of us are off reimagining what “support” can look like, John’s the one building the systems, processes, and spreadsheets that turn wild ideas into tangible impact.

With a background in operations, leadership, and systems strategy, John brings structure without suffocation — and that’s rare. He understands that in a neuro-affirming organisation, flexibility is the framework. His gift lies in balancing the practical with the personal — ensuring our services run smoothly, compliantly, and compassionately (in that order).

John’s approach to leadership?
People first. Always.
He’s driven by the belief that when you support the humans behind the work — practitioners, clients, and families alike — everything else falls into place.

Behind the scenes, you’ll find him optimising workflows, managing teams, and refining the operational heartbeat that keeps Perfectly Imperfect running with integrity and care. But don’t be fooled by his calm demeanour — John’s also the king of quiet rebellion. He’s here to shake up outdated systems, ditch the red tape, and make the NDIS world a little more human.

In short: John makes sure the dream doesn’t just look good — it works.

Hey there! I’m Kanalli—a mental health practitioner offering affirming support to individuals, families, and couples, all through telehealth.

I work within the broader systems of your life—relationships, family, school, or work—and believe that many of our responses are completely valid reactions to complex environments.

My goal is to help you feel at ease, supported, and empowered—always at your pace and with compassion.

Hi, I’m Lauren—a passionate Behaviour Support Practitioner, proud mum of two, and a fierce believer in every person’s right to be seen, supported, and included.

As a parent to a neurodivergent child, I bring lived experience alongside professional training, combining heart and evidence-based practice to help families feel empowered and equipped. I specialise in supporting children, teens, and families to navigate daily challenges with practical strategies that actually fit real life—not just theory.

Whether you’re feeling stuck, overwhelmed, or unsure what’s next, I’m here to offer support that’s personalised, realistic, and grounded in compassion. Together, we’ll focus on building coping tools, strengthening communication, and restoring a sense of capability—because you deserve to feel confident and connected in your journey.

People often describe me as empathic, supportive, and determined—always showing up with warmth and understanding.

When I’m not working, you’ll find me soaking up nature on a bushwalk or beach day, discovering great food and wine, or curled up with a good book and a strong cup of tea.