Frequently Asked Questions
This page covers common questions about NDIS support, neurodiversity-affirming care, counselling, behaviour support, and psychosocial disability. It is designed to provide clear, practical information about how support works, what to expect, and how services can apply to real-life situations across Sydney and Australia.
Perfectly Imperfect FAQs
Who does Perfectly Imperfect support?
We support children, teens, adults, couples, parents, and families with neurodevelopmental and psychosocial disabilities. This includes autism, ADHD, PDA, trauma-related disability, anxiety, depression, and complex support needs.
Support is available in Sydney and via telehealth across Australia.
Is Perfectly Imperfect a mental health service or a disability service?
We are a disability-informed, trauma-informed allied health practice providing NDIS-aligned support for neurodivergent children, adults and businesses who interact with neurodivergent people.
Many mental health conditions meet the criteria for psychosocial disability under the NDIS when they significantly impact daily functioning and participation.
What makes our approach different?
Our approach is neurodiversity-affirming, psychosocial-disability-informed, trauma-informed, and consent-based.
We focus on:
- Nervous system safety and regulation
- Functional capacity and everyday impact
- Behaviour as communication
- Lived experience and dignity
We do not use compliance-based or behaviour suppression tactics or approaches.
Psychosocial Disability FAQs
What is psychosocial disability?
Psychosocial disability refers to the functional impact that mental health conditions, trauma, or long-term emotional distress can have on daily functioning, participation, and capacity.
Is psychosocial disability recognised by the NDIS?
Yes. The NDIS recognises psychosocial disability when the impact is ongoing, substantial, and affects functional capacity, even if it fluctuates over time.
Can someone be neurodivergent and have psychosocial disability?
Yes. Many autistic and ADHD individuals experience co-occurring psychosocial disability, often linked to trauma, burnout, chronic stress, or ongoing environmental demands.
Neurodivergence FAQs
What does neurodiversity-affirming support mean
Neurodiversity-affirming support recognises neurological differences such as autism, ADHD, and PDA as natural variation, not deficits to be fixed.
Our support focuses on:
- Regulation and emotional safety
- Access and accommodation
- Strengths and preferences
- Autonomy and consent
What is Pathological Demand Avoidance (PDA)?
PDA is a profile often associated with autism. It involves a strong, nervous system response to everyday demands, particularly when safety or autonomy feels reduced.
What is autistic burnout?
Autistic burnout is physical, emotional, and cognitive exhaustion caused by prolonged stress, masking, and unmet support needs. It can affect functioning, regulation, and participation.
NDIS and support FAQs
What NDIS supports do you provide?
Perfectly Imperfect provides NDIS services aligned with capacity building and psychosocial disability support, including:
- Counselling and therapeutic supports
- Neurodiversity-affirming positive behaviour support
- Psychosocial disability support
- Parent and carer coaching
- Couples coaching
- Disability advocacy and system navigation
What is your approach to behaviour support?
We view behaviour as communication, not defiance.
Our approach:
- Prioritises safety and nervous system regulation
- Considers environmental and contextual factors
- Reduces stress and overwhelm
- Avoids punishment and compliance-based strategies
Do you help with NDIS access, reviews, and advocacy
Yes. We support individuals and families with NDIS access, plan reviews, and advocacy by documenting functional impact and support needs.
Counselling, coaching and relationships FAQs
Do you offer counselling for psychosocial disability?
Yes. Our counselling is trauma-informed, disability-informed, and aligned with NDIS therapeutic supports. It is paced, collaborative, and responsive to individual capacity.
Do you support couples where disability or mental health impacts the relationship?
Yes. We offer a couples coaching program for relationships impacted by neurodivergence, psychosocial disability, trauma, burnout, and communication differences.
Do you support parents and carers?
Yes. We support parents and carers of children and young people with neurodevelopmental and psychosocial disabilities, including guidance on regulation, behaviour, and navigating the NDIS and education systems.
Still have questions?
If you are looking for NDIS support in Sydney or across Australia that is neurodiversity-affirming and trauma-informed, you can contact our team for more information.
Let’s chat! Fill out the form below to get started.