Welcome to
Perfectly Imperfect

Perfectly Imperfect was founded on the belief that every individual deserves to be supported for who they are—not just “managed” into fitting a mould.

We’re A Registered NDIS Provider

Supporting you with knowledge, empathy, and real-world solutions.

Supporting Neurodivergent Families with Heart and Expertise

We’re a team of passionate, neurodivergent professionals with over a decade of experience offering counselling, advocacy, NDIS support, and parent coaching. Whether you’re after guidance, clarity, or a safe space to be heard, we’re here to walk beside you.

In-person and Telehealth Appointments Available

Based in Sydney? Come and see us in the clinic. Prefer to connect from the comfort of your home? We’ve got you—our services are available nationwide via telehealth.

How We Support You

At Perfectly Imperfect, we tailor everything we do to meet you where you’re at. Our principles guide our practice, every step of the way.

Strengths-Based Support

We focus on what’s working, not what’s “wrong”.

LGBTQIA+ Affirming

All identities are respected, supported, and celebrated.

Person-Centered

You know yourself best—we’re here to listen and empower.

Trauma-Informed

Compassion first. Always.

Neurodiversity-Affirming

We don’t pathologise difference. We support it.

Behaviour Support

Respectful, informed, and built for your child.

Meet our team

At Perfectly Imperfect, our team is more than just a group of professionals—we’re a family of passionate individuals who genuinely care about making a positive impact. Each of us brings something unique to the table, and together, we’re here to support you every step of the way.

Real people. Real lived experience. Real support.

Jess Dolev

Director

The heart behind Perfectly Imperfect. Jess leads with vision, warmth, and an unwavering commitment to advocacy.

Shoshanah Frenkel

Senior Behaviour Support Practitioner

An expert in behaviour through a neuro-affirming lens, Shoshanah helps families build strategies that work.

Kanalli Meharg

Mental Health Practitioner

A grounded, compassionate space-holder specialising in individual and couples therapy.

Ina Eremeev

Practice Manager

The organisational wizard who keeps it all running smoothly—and ensures every client feels welcomed and cared for.

Perfectly Imperfect changed our lives. For the first time, we felt fully seen, heard, and understood — not judged. Every session was tailored to our needs, not a ‘one-size-fits-all’ model. They walk alongside you with genuine care, lived experience, and deep expertise. We finally have hope again.”

— Parent of a neurodivergent child —

“The team at Perfectly Imperfect just get it. It’s not just support, it’s empowerment. They honour neurodivergent ways of being, never trying to ‘fix’ or change us, but helping us build a life that actually fits who we are. Thank you for giving me the confidence to advocate for myself and my children.”

— Neurodivergent adult client —

“If you are looking for a place that understands trauma, neurodivergence, and real inclusion — Perfectly Imperfect is it. They don’t just talk the talk — they live it. I have never felt so safe and validated in any service before.”

— NDIS participant and parent —

“From the first conversation, I knew we were in the right hands. Perfectly Imperfect’s team bring professionalism, compassion, and lived wisdom. They helped us navigate the NDIS system, school challenges, and family dynamics with clarity and strength.”

— Parent Advocate Coaching Program Participant —

“There’s nothing else like Perfectly Imperfect. It’s community, support, advocacy, and deep healing rolled into one. They have given us tools we didn’t even know we needed, and the courage to advocate unapologetically.”

— Member of the Disability Advocacy and Education Support Group —

“Perfectly Imperfect is what true neurodiversity-affirming practice should look like. No masking, no shame, no ‘compliance therapy’ — just radical acceptance, practical tools, and unwavering support.”

— Young adult client (Autistic, ADHD) —

“Finding Perfectly Imperfect was like finding a lighthouse after years of being lost at sea. The knowledge, compassion, and authenticity they bring to everything they do is rare. They don’t just understand neurodivergence — they embrace it and celebrate it.”

— Parent of a PDAer —

“The difference Perfectly Imperfect has made for my family is indescribable. For the first time, my child has supports that respect who they are, not who society wants them to be. We feel less alone, more empowered, and finally able to breathe again.”

— Mother of an Autistic teen —

Get In Touch

We’d love to hear from you. Give us a call or send an enquiry and we will get back to you soon!

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We acknowledge the Traditional Custodians of Country throughout Australia and their ongoing connection to land, sea, and community. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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